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    I have rented a server for less than 4 days and now I am unable to find my server after receiving word from a player that it had crashed concerned I had banned them...

    I have reset the server over an hour ago and I am still unable to access or find my own server on PS4.

    The server prompt shows that it is online and active however NOBODY CAN SEE OR ACCESS IT. What exactly did I pay for? Can you illuminate the portion of an agreement that absolves G-Portal from providing the Server I rented?