Moving game files from another server provider?

  • Hi

    Thinking of moving from another provider back to g-portal. The CS of the other company said I should be able to make a copy of the save files via FTP and upload them from my computer to the new provider. Is this possible with g-portal?

    The game is Conan Exiles, they say to copy all the files in the 'saved' folder and upload to new server. This folder contains all the game_backup_nn files, and three folders, 'config', 'log', 'saved games'.

    could someone please advise if:

    1. it is possible to upload another server providers game files to g-portal

    2. is what they have told me above correct, should the answer to Q1 be yes

    many thanks in advance