Server down for 24h

  • We been having problems with our server for the past 24h and every time we make a ticket it says "should be working" but it does not. the server does not show on the search page or anywhere and we are tired of submitting more tickets and getting the same response or waiting 12h for another response. anyone can help me here? I have already shut down the server and restarted a few times:cursing::cursing::cursing::cursing::cursing::cursing::cursing::cursing: