So, Unfortunately I went ahead and bought a Ark PS4 server through this company without doing any research beforehand about how server hosting and all that works. I set up all of my server settings in the online dashboard just the way I want them and find my server on the PS4 but upon finding it am unable to join it. Again I have no idea how this works and would love some help because I am clueless. The Game server load and memory while running the server is at 0 hopefully this helps pinpoint what I failed to realize.
Hello and welcome to the community. Submit a support ticket and the folks in technical will help you get everything sorted out. Take care