For some reason every time I try to join my server, I get the failed to join message. Other people can join though.
Hi, how are you joining? For instance, direct connect with the IP? or the join link?
Anyway I try and join, I can't
Are you trying to play using a PC or PS4?
Each way of connecting has a different way of doing so.
okay that can get tricky sometimes.
about the only ways I know of doing it via PC would be like daenrys7 mentioned above with the IP or server searching.
I believe there's a direct connect option on your server for the game as well.
Otherwise you can try to connect via Steam as well.
If those options don't work then I'm afraid you'll need to go into Support and do a ticket. Then the techies can check things out in private and approach Funcom on your behalf if there's something needing fixed on that side as well.